Shipping policy



At Boradore, we aim to ensure that your order is processed and delivered as smoothly and efficiently as possible. Please review our Shipping Policy below for details on how and where we ship.

1. Shipping Location

Boradore is based in the United Kingdom, and we proudly offer worldwide shipping.

We ship to most countries globally. If your country is not available at checkout, please contact us for assistance.

2. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

During peak seasons, promotions, or product launches, processing times may be slightly extended. If there is a significant delay, we will notify you by email.

3. Shipping Times

Estimated delivery times vary depending on your location:

  • United Kingdom: 1–3 business days

  • Europe: 3–7 business days

  • Worldwide: 7–14 business days

Please note that delivery times are estimates and may vary due to customs clearance, local postal services, or unforeseen circumstances.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.

Any applicable duties, taxes, or customs fees for international orders are the responsibility of the customer.

5. Customs, Duties & Taxes

International shipments may be subject to customs duties, taxes, or import fees imposed by your local authorities. Boradore is not responsible for these charges and cannot predict their amount.

If a shipment is refused due to unpaid customs fees, the order may not be eligible for a refund.

6. Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking details, where available.

Please allow up to 24 hours for tracking information to update.

7. Lost or Delayed Shipments

Boradore is not responsible for delays caused by shipping carriers, customs, or incorrect address information provided by the customer.

If your order appears lost or significantly delayed, please contact us, and we will do our best to assist you.

8. Incorrect Address

Please ensure that all shipping details are correct at checkout. Boradore is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If an order is returned to us due to an incorrect address, additional shipping fees may apply to resend the order.

9. Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will review the issue and offer a suitable resolution.

10. Contact Us

If you have any questions about our Shipping Policy or your order, please contact us via the Contact Us form.

Boradore reserves the right to update or modify this Shipping Policy at any time without prior notice.

COMPANY DETAILS

NAME: VESKO, UAB
COMPANY NUMBER: 304412812
PHONE: +3706112600
EMAIL: boradore@boradore.co.uk